Delivery Information Policy

At our website, we strive to provide fast and reliable delivery services to our customers. Here are some important details about our delivery process:

Free Shipping

We offer free shipping on most items to all Canadian addresses. However, please note that free shipping may not be available for all delivery locations due to the remote nature of many Canadian addresses. We do not offer free shipping to USA addresses at this time.

Shipping Carriers

Small packages will typically be shipped via Purolator, but some packages may be shipped using Dicom or Loomis. Large items such as speakers or televisions may be shipped for free but may require the use of freight services.

Shipping Cost

We strive to offer free shipping to all Canadian addresses, but if shipping issues arise due to cost, we may need to cancel the order and provide a refund. In such cases, we will contact you to discuss the options available.

Delivery Time

Most items are shipped within 1-2 business days of order confirmation. Delivery times may vary depending on the shipping carrier and the delivery location. You will receive a shipping confirmation email once your order has been shipped, which will include tracking information.

Order Cancellation

If you decide to cancel your order due to shipping issues or any other reason, please contact us as soon as possible. If the order has not been shipped, we will be able to cancel and refund your order right away.

We hope this information helps you understand our delivery process. If you have any further questions or concerns, please feel free to contact us.