Privacy Policy for TheOpenBox.ca
Effective date: 22 February 2023
Thank you for using TheOpenBox.ca. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By using TheOpenBox.ca, you consent to the collection, use, and storage of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at privacy@theopenbox.ca.
- Collection of Personal Information
We collect personal information from you when you make a purchase, create an account, sign up for our newsletter, participate in surveys, or contact us through our website. The types of personal information we collect may include your name, email address, phone number, shipping and billing address, payment information, and other information that you voluntarily provide to us.
- Use of Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders, returns, and exchanges
- Provide customer support
- Send you promotional emails and newsletters
- Conduct surveys and gather feedback
- Improve our website and services
- Comply with legal obligations
- Disclosure of Personal Information
We may disclose your personal information to third parties who provide services on our behalf, such as payment processors, shipping companies, and marketing partners. These third parties may use your personal information only as necessary to provide their services to us and are contractually obligated to protect your information and maintain its confidentiality.
We may also disclose your personal information if required by law or to protect our rights or the safety of our customers or employees.
- Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption, to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website, such as your IP address, browser type, and operating system. We use this information to analyze trends, administer the website, track user movements, and gather demographic information.
You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
- Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of these websites before providing any personal information.
- Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
- Applicable Law
This Privacy Policy and your use of TheOpenBox.ca shall be governed by and construed in accordance with the laws of Ontario and the federal laws of Canada applicable therein.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time without notice. We will post the updated Privacy Policy on our website, and the new Privacy Policy will be effective immediately upon posting. Your continued use of our website after the updated Privacy Policy has been posted will constitute acceptance of the new terms.
- Contact Us
If you have any questions or concerns about our privacy practices, please contact us at privacy@theopenbox.ca